We want you to shop with confidence at Dezee Mall.
Eligibility for Returns:
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Returns accepted within 14 days of delivery
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Items must be unused, undamaged, and in original packaging
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Some products (personal care, hygiene items, customized products) are not eligible for return
Refunds:
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Issued once the returned product is inspected
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Refunds are made to the original payment method within 7–14 business days
Exchanges:
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Allowed if the requested item is available in stock
Return Costs:
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Customers are responsible for return shipping unless the item is defective or incorrect